A compliance officer is just one part of your overall healthcare compliance plan.
Compliance advisor, compliance manager, compliance director, compliance specialist, compliance leader.
No matter what you call it, it’s important to have someone leading your practice toward its goals in safety and healthcare compliance.
We already manage our compliance. Why change what works?
You’ve developed a great compliance plan that includes a convenient and comprehensive way to manage all your compliance responsibilities. You have all your team members enrolled in certification and your safety data sheets and safety plans are up to date. This means you can put compliance out of your mind and move on right? Wrong.
One of the main reasons to have someone at your practice designated as a compliance manager or hiring a compliance officer is to make sure all compliance responsibilities are taken care of and all OSHA compliance regulations are up to date. Regulations may change; new staff members may be hired and others may leave. Compliance management is constant and should be managed by one specific person to avoid confusion among staff members.
What does the compliance officer do exactly?
Compliance officer responsibilities include a few very important tasks.
First, he or she creates written, up to date and clear policies to ensure that your practice is abiding by all the necessary regulations.
This person also monitors updates to regulations and is a resource for staff should they have questions or concerns regarding compliance.
Finally, the compliance manager is in charge of keeping all staff trained and certified in all areas in which they are required to be certified including but not limited to fire safety and bloodborne pathogens safety.
How do I know if the compliance manager is taking care of everything?
Generally speaking, a compliance manager is just the leader and everyone is still responsible for staying in compliance. Solicit feedback from your employees from time to time and encourage them to speak up if they think something can be changed or improved. For instance, if there is an informational poster the employees reference but they would like to move it to a more convenient location, this could be brought to the attention of the compliance manager and could benefit everyone.
A compliance manager means prompt responses.
By having someone dedicated to managing safety compliance, you will be able to more efficiently respond to problems, implement new updates to regulations, and retrain staff members. Plus, compliance managers should be reporting back to their manager or executive on a regular basis about improvements that could be made. Is there a new way to manage compliance such as an online solution? A compliance officer could weigh the advantages and disadvantages and present this to their supervisor or the physician.
What qualities make for a great compliance officer?
A good compliance manager is someone you can trust without hesitation. You will want someone with a few key qualities as well including:
- Confidence to speak up
- Top notch organization skills
- Attention to detail
- Leadership abilities
What do you look for when hiring or promoting someone as a compliance officer or manager? Who manages your compliance plan and how do they do it? Share with us in the comments section below!