MedPro Disposal

Document Shredding & Data Destruction Services

MedPro Disposal offers HIPAA-compliant data and document destruction services.

From hard drives to paper patient records, we help your facility safeguard private information, maintain legislative compliance, and protect your public image — with recurring shredding, one-time purges, and secure hard drive destruction.

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  • BBB A+ Rated
  • 40,000+ Facilities Served
  • Since 2009
  • HIPAA-Compliant Destruction
  • Save an Average of 30%

Quick Answer

Secure document and data destruction is the process of making confidential records and storage media unreadable and impractical to recover before they're discarded. For healthcare, HIPAA requires reasonable safeguards when protected health information is disposed of. HHS gives these examples: shredding, burning, pulping, or pulverizing paper, and clearing, purging, or destroying electronic media. Businesses that use consumer reports must also follow the FTC Disposal Rule, and deleting files or reformatting a drive is not enough to destroy the data.

HHS-cited methods for paper PHI: shred, burn, pulp, or pulverize
4
HHS-cited methods for electronic media: clear, purge, or destroy
3
FTC Safeguards Rule deadline to dispose of unused customer information, with exceptions
2 years
Year NIST released SP 800-88 Rev. 2, its media sanitization guidelines
2025
Facilities served by MedPro Disposal
40,000+
Why It Matters

What Is Secure Information Destruction?

Protecting information doesn't end when a document is no longer needed.

Businesses collect and create large amounts of information — customer records, employee files, medical information, financial documents, contracts, identification numbers, and payment details. Paper records, hard drives, and other media must stay protected throughout their entire lifecycle, including final disposal. Secure destruction disposes of them so the information can't be reconstructed or recovered; tossing documents in a recycling bin or ordinary trash doesn't provide the same protection.

Paper vs. Electronic Media

Paper can be shredded, pulverized, or pulped until it can't be read. Electronic data needs a different approach: depending on the media and the sensitivity of the data, secure disposal may require approved clearing, purging, cryptographic erasure, degaussing, or physical destruction. NIST recommends choosing a method based on the media, the sensitivity of the information, and how hard someone might try to recover it.

Retention Comes Before Destruction

Coordinate destruction with a formal records-retention policy that accounts for federal and state rules, medical-record retention periods, tax and employment requirements, contracts, and pending audits or investigations. Records under a legal hold must not be destroyed, even if their normal retention period has ended.

What to Protect

What Types of Information Should Be Destroyed Securely?

Confidential information appears in more places than most organizations realize. A “shred-all” policy for discarded business documents removes the guesswork and keeps confidential material out of the trash. Materials that need secure destruction include:

  • Patient & medical records
  • Insurance documents
  • Social Security numbers
  • Driver's license information
  • Employment applications
  • Payroll & personnel records
  • Background-check reports
  • Tax documents
  • Bank & payment information
  • Legal correspondence & contracts
  • Passwords & access credentials
  • Printed emails & meeting notes
  • Shipping labels with personal info
  • Backup media & archived files
Medical office staff member dropping paperwork into a locked secure shredding bin
Destruction Services

Data Destruction and Document Shredding Services

Recurring Shredding Service

Regularly scheduled mobile paper shredding with a customized security program, tailored to the level of security and accountability each job requires.

One-Time Purge Shredding

Been holding onto records you know need to be destroyed? One call to (888) 641-6131 and it's handled.

Hard Drive Destruction

Secure electronic media destruction for end-of-life computers, delivered to a certified metal and electronics recycler so data can't be accessed once it leaves your premises.

Scanning Services

Document management solutions to help you move to electronic files and eliminate costly storage and retrieval. Available in limited markets.

Know Your Obligations

Which Destruction Rules Apply to You?

Several federal rules govern how records must be destroyed. Which apply depends on the information you hold.

Which Destruction Rules Apply to You?
RuleWho It Applies ToWhat It Requires
HIPAA Privacy & Security RulesCovered healthcare entities and their business associatesReasonable safeguards when disposing of PHI; policies for final disposition of ePHI and media
FTC Disposal Rule (16 CFR 682)Anyone using consumer reports for a business purpose — employers, landlords, lenders, insurers, dealersReasonable measures such as burning, pulverizing, or shredding papers so they can't be read
FTC Safeguards Rule (16 CFR 314)Covered financial institutions, including tax preparers, lenders, and collection agenciesSecure disposal of customer information, generally within two years of last use
NIST SP 800-88 Rev. 2Guidance for any organization sanitizing electronic mediaChoose a sanitization method based on the media, data sensitivity, and recovery effort
Electronic Media

Hard Drives, Copiers, and Other Devices That Store Data

Paper shredding is only one part of information destruction.

Keep an inventory of every device that stores information and include it in your disposal procedures. Don't donate, recycle, return, resell, or discard equipment until its stored data has been properly addressed. Confidential data may remain on:

  • Desktop and laptop hard drives, solid-state drives, and servers.
  • USB drives, memory cards, backup tapes, and optical discs.
  • Mobile devices and external storage.
  • Printers, copiers, and multifunction machines with internal storage.
  • Medical and laboratory equipment.
  • Magnetic drives, SSDs, and mobile devices don't respond to the same sanitization methods — physical destruction is appropriate when a device has failed, can't be reliably sanitized, or holds especially sensitive data.
Getting Started

How MedPro Document Destruction Works

  1. 1

    Request a Quote

    Tell us what you need destroyed and how often — recurring or a one-time purge.

  2. 2

    Secure Collection

    Secure collection containers keep materials protected until destruction.

  3. 3

    Destruction

    Paper is shredded; hard drives go to a certified metal and electronics recycler.

  4. 4

    Documentation

    Keep records showing when and how your materials were destroyed.

Who Needs It

Who Needs Document and Data Destruction?

Any organization that keeps confidential, personal, financial, medical, legal, or proprietary information should have a secure disposal process — and for many, it's tied to specific legal obligations:

  • Hospitals & healthcare providers
  • Medical & dental practices
  • Pharmacies & laboratories
  • Health plans & business associates
  • Banks & financial services
  • Mortgage brokers & lenders
  • Insurance agencies
  • Accounting & tax firms
  • Employers & staffing agencies
  • Property managers & landlords
  • Automobile dealerships
  • Law firms
  • Schools & universities
  • Government agencies
  • Retailers & nonprofits
Program Checklist

Build an Information-Destruction Program

The core elements of a documented, consistent destruction program.

Your Self-Check

0/7in place

Tick what your facility already has in place. MedPro can help close the gaps.

Get Compliant Help
Why MedPro

Close the Final Security Gap

Or one-time purge — whatever your records need

Recurring

Documents and electronic media in one program

Paper + Drives

Facilities served nationwide

40,000+

Average savings on waste and compliance services

30%

Who We Serve

Industries We Serve

Anywhere patient records, billing paperwork, or old hard drives pile up, secure destruction keeps you HIPAA compliant.

Reference

Data Destruction Glossary

Media Sanitization
Rendering access to data on storage media infeasible for a given level of effort (NIST).
Clear
Overwriting media with non-sensitive data using software or hardware so data can't be recovered by simple means.
Purge
Stronger sanitization, such as degaussing or cryptographic erase, that protects against laboratory-level recovery.
Destroy
Physically destroying media — shredding, disintegrating, pulverizing, melting, or incinerating.
Degaussing
Exposing magnetic media to a strong magnetic field to disrupt its recorded data.
Shred-All Policy
A policy that every discarded business document is shredded, so employees don't have to judge what's sensitive.
Legal Hold
A requirement to preserve records for litigation, an audit, or an investigation, overriding normal destruction schedules.
BAA
Business Associate Agreement — required when a vendor, such as a shredding company, handles PHI for a covered entity.
FAQ

Frequently Asked Questions

Still have a question? Call (888) 641-6131 and talk to a real person.

What does HIPAA require when disposing of patient records?

Covered entities must use reasonable safeguards when disposing of PHI. HHS gives examples: for paper, shredding, burning, pulping, or pulverizing so PHI is essentially unreadable and can't be reconstructed; for electronic media, clearing, purging, or destroying the media. The Security Rule also requires policies for the final disposition of ePHI and for removing it from media before reuse.

Can I throw patient records in the trash or recycling?

Not without first rendering them unreadable. HHS says PHI generally shouldn't be placed in publicly accessible dumpsters or recycling bins unless it has been shredded or otherwise destroyed so it can't be read or reconstructed.

Can we hire a shredding company to dispose of PHI?

Yes. A covered entity may hire a business associate to dispose of PHI on its behalf, as long as there's a Business Associate Agreement requiring the vendor to safeguard the information.

Is deleting files or reformatting a hard drive enough?

No. Deleting a file or formatting a drive may remove its directory entry without eliminating the underlying data. Depending on the media and sensitivity, you may need clearing, purging, cryptographic erasure, degaussing, or physical destruction. MedPro's hard drive destruction delivers drives to a certified metal and electronics recycler.

What is the FTC Disposal Rule?

A federal rule (16 CFR Part 682) requiring anyone who uses consumer reports for a business purpose — employers, landlords, lenders, insurers, auto dealers, debt collectors, and others — to take reasonable measures to protect that information when disposing of it, such as burning, pulverizing, or shredding papers.

How long should we keep records before shredding them?

It depends on federal and state retention rules, medical-record retention periods, tax and employment requirements, contracts, and any pending audits or litigation. Records under a legal hold must be kept. Once retention ends and no hold applies, timely destruction reduces risk.

What's the difference between recurring and one-time purge shredding?

Recurring service is regularly scheduled mobile shredding with a customized security program. A one-time purge clears out a backlog of records you've been holding — one call to (888) 641-6131 and it's handled.

What devices besides computers need data destruction?

Servers, USB drives, memory cards, backup tapes, optical discs, mobile devices, printers and copiers with internal storage, and medical or laboratory equipment can all hold data. Include them in your disposal procedures before equipment is donated, returned, resold, or discarded.

Request Pricing

Protect Information Through Its Final Stage

A consistent document and data destruction program closes the final security gap. Call (888) 641-6131 or request a quote.

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