Privacy Policy

Last Updated: November 9, 2026
Added a statement of where MedPro Disposal operates: we serve businesses in the contiguous United States. Updated Cookies and Your Choices: for visitors in the United States, analytics and marketing cookies are on by default and you can opt out at any time; visitors outside the United States are asked first.

Updated October 23, 2026
Our privacy policy has been updated to include additional information about what information may be stored from anonymous web visitor sessions and how you can request access to, correction of, or deletion of your personal information, and to opt-out of certain uses of your data, including targeted advertising or data sharing. Click here for more information.

Updated January 1st, 2020
MedPro Disposal is compliant with the California Consumer Privacy Act (CCPA).
For more information please view the CCPA section of our privacy policy below.

The MedPro Disposal Privacy Policy applies to all the services and websites offered by MedPro Disposal, including those available at medprodisposal.com, info.medprodisposal.com, save.medprodisposal.com, and various associated blogs and related online resources. By using the MedPro Disposal services and websites, you consent to the privacy practices described in this policy. MedPro Disposal reserves the right to change the policy at any time. MedPro Disposal will post any policy changes on this page and, if the changes are significant, provide a more prominent notice (including for certain services, email notification of policy changes). MedPro Disposal will also keep prior versions of this policy in an archive for your review.

MedPro Disposal is a United States company that provides services to businesses located in the contiguous United States. Our websites and services are intended for businesses in the United States and are not directed to individuals in the European Union, the United Kingdom, or other countries outside the United States.

What Personally-Identifying Information Does MedPro Disposal Collect and How Does MedPro Disposal Use It?

In order to access certain services and portions of the websites or marketing or education programs we offer, you may be required to register by providing certain, limited, personal information regarding you and the company you represent, such as your name, your company name, your email address or billing information, or other data which can be reasonably linked to such information by MedPro Disposal. MedPro Disposal may use this information to contact you and others at your company to further discuss your company’s interest in MedPro Disposal and to send information regarding MedPro Disposal, such as newsletters, promotional materials, and information about upcoming events and training.

MedPro Disposal may use data collected from you or your company for marketing purposes. For example, MedPro Disposal may use information you provide when requesting a quote or more information to contact you via phone, automated dialing, email or direct mail, to contact you about your interest in MedPro Disposal’s services.

When you send emails or other communications to MedPro Disposal, MedPro Disposal may retain those communications in order to process your inquiries, respond to your requests and improve MedPro Disposal’s products and services.

MedPro Disposal uses collected personal information for the following general purposes: products and services, billing, identification and authentication, products and services improvement, contact, and research. If MedPro Disposal uses your personal information in a manner different than the purposes for which it was collected as disclosed in this policy and otherwise by MedPro Disposal to you, then MedPro Disposal will ask for your consent prior to such use.

What Tracking Information Does MedPro Disposal Collect and How Does MedPro Disposal Use It?

When you visit our site we will store a cookie in your browser. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website and stored on your computer’s hard drive. When you visit the website again, the cookie allows that site to recognize your browser. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of MedPro Disposal’s website features or services may not function properly without cookies. For example, cookies may be required to use certain MedPro Disposal services for personalizing your online experience by saving preferences, login information, and other personalization experiences. MedPro Disposal will not use cookies to collect personal information that you provide to MedPro Disposal during the registration process, but the cookies may be used to collect other information, including personal information, such as your IP address, your operating system type, and the date and time of your visit. This information helps us track users’ movements around our site and understand trends, as well as potentially combat fraud or misuse.

All information that MedPro Disposal collects may be used for improving our products and services, providing more effective customer service, performing research, and identifying ways of improving our site.

Client Portal. When you use the MedPro Client Journey & Resource Center at go.medprodisposal.com, we record the activity you take there, such as the pages and documents you view, the questions you answer, and the quotes, requests, and communication preferences you submit, together with a browser cookie. When you open a portal link or sign in, we also record the IP address and the date and time of that visit, and when you give or withdraw consent to receive text messages, we record the mobile number, the wording you agreed to, and the date, time, and IP address of that choice. We use this information to save your progress across visits and devices, to connect your activity to your MedPro Disposal account, to route your requests to the right MedPro Disposal representative, to keep a record of your communication choices, and to protect your account, including recognizing when a visitor may already be a MedPro Disposal customer. This information is handled as described in this Privacy Policy.

Ask MedPro Assistant. Our website has an assistant, labeled “AI-assisted,” that answers questions from MedPro Disposal’s published material. The text of your question is sent to a third-party AI service to prepare the answer. Please do not enter patient, personal, or payment information. If a question contains an email address or phone number, we do not process it and point you to our quote form or phone number instead. We keep the question, the answer, and the page you were on so we can see how the assistant is used and improve it. We do not link them to your visit unless you have accepted cookies.

Cookies and Your Choices

Visitors in the United States. When you visit our website from the United States, we use the analytics and marketing cookies and tools described below, and we show a notice the first time you visit. You can opt out at any time by choosing Decline in that notice or in Cookie Settings in the footer of any page. If your browser sends a Global Privacy Control signal, we treat it as an opt-out and do not load these tools. You can also use the privacy request section below to opt out of the sale or sharing of your personal information, including for targeted advertising.

Visitors outside the United States. Our services are intended for businesses in the United States. If you visit from outside the United States, we ask whether you accept or decline cookies, and until you choose we do not set analytics or marketing cookies or load our analytics and marketing tools.

The cookies and tools we use:

• Your choice (mp_consent): remembers whether you accepted, declined or opted out, for up to one year. Your region (mp_region): whether you are visiting from the United States, so we show the right notice; up to 30 days. Neither is used for analytics or advertising.
• How you found us (mdp_ft and mdp_lt): record the source of your first visit and of your most recent campaign visit (for example a search result, an email link or an ad), such as the source name, campaign name, the page you landed on and the date. We keep them for up to 90 days. If you later contact us, we may add this to your request so we can understand which of our efforts helped you find us.
• Analytics and marketing measurement: through a tag manager we load analytics, advertising and site-experience tools from providers such as Google, Microsoft (including Bing Ads and Clarity), Meta (Facebook), LinkedIn and Reddit. They use cookies and similar technologies to count visits, understand how pages are used (including recordings and heatmaps of how visitors move around a page, with form fields masked), measure how our marketing performs, and show you our ads on other sites and platforms after you have visited ours. These providers may collect your IP address, device and browser details, and the pages you view. You can decline at any time, and you can use the opt-out controls in those services or the privacy request section below.

If you decline or opt out, we stop loading these tools and we delete the cookies above (other than the one that remembers your choice). We never use analytics or marketing cookies on our secure payment pages (such as AutoPay), and we do not record what you type into payment forms.

You can change your choice at any time by selecting Cookie Settings in the footer of any page. You can also block or delete cookies in your browser settings, though some features may not work as intended.

How Does MedPro Disposal Store My Data?

MedPro Disposal uses its own and third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our business. The technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Currently, MedPro Disposal and its authorized third party vendors and hosting partners process data (including possibly your personal information) on servers in the United States of America. In some limited cases, personal information may be processed and stored outside the United States of America.

All customer data, including service records and cleanup documentation, is stored on a secure server within a high-security firewall, with restricted access to external networks.

When Does MedPro Disposal Disclose My Data?

MedPro Disposal only shares information with other companies or individuals outside of MedPro Disposal in the following limited circumstances:

• With your consent, as in providing it to your insurance company who may be assisting with payment of services.
• When MedPro Disposal has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) comply with valid legal processes, applicable law, regulation or enforceable governmental requests; (b) when your actions violate the Terms of Service; (c) to protect user security, the security of other persons, or the security of MedPro Disposal, consistent with applicable laws; and (d) to defend or assert our legal rights.
• To our subsidiaries, affiliated companies and service providers, such as credit-card payment processors or third party API resources for marketing and research tools, who perform services on our behalf. These subsidiaries, affiliated companies, and service providers may have access to information, including personal information, only as needed to perform their functions and are not permitted to share or use such information for any other purposes.
• If MedPro Disposal becomes involved in a merger, acquisition or another form of sale of some or all of its assets, information may be shared. MedPro Disposal will use commercially reasonable efforts to ensure the confidentiality of any personal information involved in such transactions and provide notice after the personal information is transferred, as well as prior notice if the information is to become subject to a different privacy policy upon transfer. In the unlikely event of a bankruptcy, information may be transferred to a bankruptcy trustee or debtor in possession and then to a subsequent purchaser.

Your Choices, Accessing and Updating Information

If you become a client, you may control certain information stored by MedPro Disposal. For example, MedPro Disposal may collect your email address for use in marketing or promotional emails. Even if you previously opted-in, you retain the right to unsubscribe if you longer wish to be contacted for marketing purposes.

Please remember that we will always need an email for mandatory service and operational communications such as billing reminders, updates on support tickets, information on pending service appointments, and/or security announcements.

Because of the way MedPro Disposal maintains certain records, after we delete your information, residual copies may take a period of time before they are deleted from MedPro Disposal’s active servers and may remain on backup systems.

Your Privacy Rights & Supporting Opt-Out Requests

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses of your data, including targeted advertising or data sharing.

We provide these rights to all U.S. consumers and offer a single method to submit privacy requests, regardless of state residency.

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Emailing us at privacy@medprodisposal.com
• Call toll-free 888-641-6131 and ask to be connected to our marketing team.
• Completing the below form:

Compliance with California Consumer Privacy Act (CCPA)

MedPro Disposal is compliant with the California Consumer Privacy Action (CCPA) enacted into law on January 1st, 2020. As a resident of California, you have specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that MedPro Disposal disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
• sales, identifying the personal information categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that MedPro Disposal delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Emailing us at privacy@medprodisposal.com
• Call toll-free 888-641-6131 and ask to be connected to our marketing team.
• Completing the below form:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collect personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to the personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Children’s Privacy

MedPro Disposal’s websites, client portal, and services are intended for businesses and healthcare organizations and the adults who work for them. They are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us at support@medprodisposal.com and we will delete it.

Security and Retention

MedPro Disposal takes commercially reasonable security measures to guard your information against unauthorized access to or unauthorized alteration, disclosure or destruction. These measures include safeguards such as firewalls, encryption, and secure technology. Certain areas of the MedPro Disposal websites such as online payment may only be accessed with a user ID and password. It is your responsibility to keep your password confidential and not disclose it to any other person. You are responsible for all persons using your user ID and password. Please advise us immediately if you believe your user ID and password have been compromised.

MedPro Disposal restricts access to your information to MedPro Disposal employees, contractors, and agents who need to know the information in order to process it on MedPro Disposal’s behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while MedPro Disposal uses commercially reasonable efforts to protect your information, MedPro Disposal cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your information, you agree that intentional misconduct will be the standards used to measure our compliance with this duty.

MedPro Disposal retains information for as long as required, allowed or MedPro Disposal believes it is useful but does not undertake retention obligations. MedPro Disposal may dispose of information in MedPro Disposal’s sole discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records of your data.

If you have any questions regarding this policy or your rights to data protection, please contact us by email at privacy@medprodisposal.com.