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5 Tips to Keep Healthcare Workers Safe

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Did you know that in the United States, illnesses and nonfatal injuries in the workplace are highest among healthcare workers? On a daily basis, most healthcare providers are exposed to some sort of risk, whether it be a back injury, needlestick, latex allergy, exposure to bloodborne pathogens or violence, and stress. And it’s not just…

5 Tips for Healthcare Practices Navigating the COVID-19 Pandemic

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According to a recent report, U.S. hospitals are losing millions of dollars per day amid the COVID-19 pandemic. Healthcare institutions and practices are confronted with major shifts beyond clinical challenges, resulting in tremendous financial implications. It is critical that healthcare providers attempting to reopen are doing so in a prudent and safe manner that not…

MedPro Disposal Partners With PCIHIPAA To Offer HIPAA Compliance Services

MedPro Disposal Addresses A Key Challenge for Healthcare Organizations Seeking To Safeguard Patient Information MedPro Disposal, a leader in medical waste disposal services, is pleased to announce its new partnership with PCIHIPAA, a leading Payments Card Industry (PCI) and HIPAA compliance provider. The partnership is focused on protecting MedPro Disposal clients from the onslaught of HIPAA…

What is Patient Centered Care and How to Provide It

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At MedPro, our focus is on providing focused and reliable solutions to health care providers at predictable rates. In this article we take a look at patient centered care. We dig into the definition and key tenets. We also look at the science behind seemingly airy topics like empathy and relationship building, and how they…

5 Ways to Improve Patient Satisfaction

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As our nation’s healthcare system goes through even more profound and complex changes, questions about the best way to deliver care and ensure a positive patient experience abound. Patient-centered care has gained renewed focus and attention among healthcare providers and patients alike, and through the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program, the…

15 Powerful Ways to Improve HCAHPS Scores

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The list below gives 15 ways to improve HCAHPS scores. It addresses performance to the HCAHPS questions. The survey itself measures patient satisfaction. Low scores hurt a hospital or nursing home in two ways. First, by damaging the facility’s reputation, since scores and star ratings for hospitals can be compared by patients online when deciding…

10 Cool Facts About the Human Body

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If you work as a healthcare professional, you deal with the human body all day long. You understand what gets it sick and what gets it well. But chances are, there are plenty of things you don’t know about the amazing human body. Here are 10 cool facts that may blow your mind: The average…

How Doctors Can Deal with Bad Reviews… Or Not

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One bad review on Yelp or HealthGrades can stick to a physician’s practice like glue, skewering patient trust en masse before the relationship begins. There are definite steps a doctor can take to nip this problem in the bud. The first step used to involve Medical Justice, a company that would pursue negative reviewers for…

How to Get Your Patients to Trust You [Tips + Examples]

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Patients don’t trust doctors. A 2013 survey published in the New England Journal of Medicine revealed that 32% of Americans think physicians can’t be trusted. If current healthcare woes are any indication, that number is almost certainly a lot worse four years later. Yet trust is more important now than ever. Private practices are getting…

15 Highly Effective Ways to Decrease Patient Wait Time

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Long patient wait times are a big impediment to doctor/patient trust. In an era of consolidation, litigation, regulation, and an increasingly skeptical populace, that’s a dangerous situation indeed. Paradoxically, some of the biggest ways we make our patients angry are invisible to us. What seems like an integral part of our practice may actually be…