Patient Payments Rectangle Health

A fully automated patient payment solution powered by Rectangle Health’s Practice Management Bridge® — eliminating compliance exposure, reducing processing costs, and recovering outstanding A/R without disrupting how your practice operates.

See Your Savings in Under 2 Minutes

Try THE ROI Calculator →

Get Paid Faster. Stay Compliant. Pay Less.

Request a free statement analysis and we’ll calculate your potential processing fee reduction, A/R recovery potential, and compliance exposure — with no obligation.

Your Practice Has Federal Payment Obligations — Are You Meeting Them?

Most practices assume they’re compliant. The violations that generate fines aren’t always obvious — they live in the details of how payments are collected, stored, and communicated to patients.

⚠ Active Federal Requirements Affecting Patient Payments

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TCPA — Patient Text Consent: Texting patients payment reminders without prior documented written consent is a federal violation, assessed per message, per patient.

⚠ Up to $1,500 per willful violation

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PCI DSS — Card Data Security: Card numbers visible to staff, stored in spreadsheets, or held outside a certified vault are automatic violations — regardless of transaction volume.

⚠ Up to $100,000/month in fines + potential loss of card processing privileges

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HIPAA §164.312 — Billing Communications: Sending payment details or billing summaries through standard email is an unsecured transmission and a reportable HIPAA event.

⚠ $10,000 per violation (up to $50,000 with willful neglect)

Rectangle Health Handles All of It Automatically

Built-in Consent Management

TCPA exposure eliminated. Patient consent captured and documented automatically at every touchpoint.

Secure Patient Communications

All billing and payment communications delivered through HIPAA-compliant channels only.

Tokenized Card Data (Vault)

Card numbers are never visible to staff or stored in your PMS. PCI DSS Level 1 certified.

HITRUST & SOC 2 Type 1 Certified

The highest available healthcare data security standards, built into every transaction.

See Your Savings in Under 2 Minutes

Use Rectangle Health’s interactive ROI calculator to estimate how much your practice could save on processing fees, A/R recovery, and staff time — personalized to your volume and current rates.

Rectangle Health typically matches and beats incumbent rates, meaning thousands more in practice savings!

ROI Calculator →

Why Practices Switch to MedPro’s Patient Payment Partner

The same reason practices come to us for waste disposal — compliant, cost-effective, and off your team’s plate. Rectangle Health’s Practice Management Bridge® sits on top of what you already use and gets to work immediately.

Proven Results from Day One

Average outcomes across Rectangle Health client practices

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47% reduction in outstanding A/R on average within the first 90 days — driven by giving patients 15+ ways to pay, including text, online, in-office, and recurring plans.

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Zero disruption to your workflow — integrates with 99% of practice management systems. Nothing changes on your end. Collections go up.

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5+ staff hours recovered per week by automating payment posting, reminders, and follow-up that previously required manual effort.

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Full compliance coverage from day one — TCPA, PCI DSS, HIPAA, HITRUST, and SOC 2 obligations handled automatically.

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24/7 support with personalized onboarding — a dedicated team connects Bridge® directly to your existing PMS/EMR workflow.

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Rectangle Health typically matches and beats incumbent rates, meaning thousands more in practice savings! Plus no separate monthly platform fee layered on top.

Bridge™ Payments — What’s Included

Rectangle Health’s Bridge™ Payments platform optimizes payment capture at every point in the patient journey, from pre-visit through post-care follow-up.

Automatic Payment Posting

Posts directly to your ledger

Text-To-Pay

Individual & bulk text campaigns

Balance Collect

Online payment link

Vault

Secure card on file

Contactless Payments

Tap to pay at point of care

Recurring Payments

Customized payment plans

Patient
Financing

Flexible financing options

Electronic Terminals

In-office payment hardware

PayerSync

Insurance payment management

Card Account Updater

Auto-updates expired cards

Common Patient Payment Challenges — Solved

These are the issues MP1 Solutions and Rectangle Health resolve for practices every day.

High Outstanding Accounts Receivable

Patients leave without paying, then forget. Manual follow-up is inconsistent and time-consuming. The older a balance gets, the less likely it is to be collected.

✓ 47% average A/R reduction within 90 days

Staff Spending Hours on Payment Follow-Up

Front desk and billing staff spend significant time chasing payments, posting transactions manually, and managing reconciliation that should be automated.

✓ 5+ hours per week recovered on average

Processing Fees Eating Into Revenue

Many practices are still paying 2.7–3.5% plus a monthly platform fee with a vendor they haven’t reviewed in years. Every percentage point above the optimized rate is real revenue left behind.

✓ Rectangle Health typically matches and beats incumbent rates, Plus, no monthly platform fees

Limited Ways for Patients to Pay

If a patient can’t pay the way they prefer — by text, online, on a payment plan, or contactlessly at checkout — they often don’t pay at all. Convenience is a direct driver of collection rates.

✓ 15+ payment methods across every channel

Compliance Exposure You May Not Know About

TCPA, PCI, and HIPAA payment requirements are specific, technical, and actively enforced. Most practices don’t discover an exposure until after a complaint or audit — at which point the cost is significant.

✓ Full compliance coverage from day one

Resistance to Changing Existing Systems

Many practices avoid payment modernization because they fear disruption. Rectangle Health’s Bridge® integrates with 99% of practice management systems without replacing anything or requiring retraining.

✓ Zero disruption — additive, not a replacement

FAQs About Patient Payments and Rectangle Health

What is Rectangle Health’s Practice Management Bridge®?

Practice Management Bridge® is Rectangle Health’s end-to-end patient payment platform, trusted by healthcare practices for over 30 years. It automates payment capture, posting, reminders, and compliance across every touchpoint in the patient journey — from scheduling through post-care follow-up — and connects directly to your existing practice management system.

Will this work with our practice management software?

Rectangle Health’s Bridge® is compatible with 99% of practice management and EMR systems. Compatibility is confirmed during onboarding — if for any reason your system isn’t supported, you’ll be told upfront. The platform layers on top of what you already use, with automatic payment posting directly to your ledger and no workflow changes required.

How does this differ from our current payment processor?

Most payment processors handle transactions — Rectangle Health handles the entire patient payment lifecycle. That includes automated text reminders, card-on-file management, patient financing, recurring payment plans, compliance safeguards, insurance payment reconciliation via PayerSync, and direct ledger posting. Rectangle typically matches and beats incumbent rates, meaning thousands more in practice savings.

What compliance standards does the platform meet?

Rectangle Health’s platform maintains HIPAA-certified safeguards, PCI DSS Level 1 compliance, HITRUST certification, and SOC 2 Type 1 certification — the highest available standards in healthcare payment security. Consent management for TCPA compliance is built in and automated. These certifications apply across all packages, not just premium tiers.

How long does implementation take?

Most practices are fully onboarded within a few business days. Rectangle Health provides personalized onboarding support and direct PMS/EMR workflow connections, so your team isn’t left to configure anything independently. 24/7 support is available from day one.

Is there a way to estimate my savings before committing?

Yes. Rectangle Health’s interactive ROI calculator lets you enter your practice’s monthly volume and current processing rate to generate a personalized savings estimate in under two minutes. You can also request a free savings analysis through MP1 Solutions, where a specialist will walk through your current rates, A/R trends, and compliance posture in a 20-minute call — with no obligation.