Medical Waste Disposal Little Rock, AR

Medical waste or biomedical waste may be solid or liquid. Examples of infectious waste include discarded blood, sharps, unwanted microbiological cultures and stocks, identifiable body parts, other human or animal tissue, used bandages and dressings, discarded gloves, other medical supplies that may have been in contact with blood and body fluids.

In Arkansas, there are specific definitions for medical waste and facilities as well as rules pertaining to transportation, storage, and disposal of hazardous materials and waste. The Arkansas Department of Health publishes this information in Ark. Code Ann. 20-7-109 and Ark. Code Ann. 20-32-101 – 112.

Compliance with these and related local and federal regulations is mandatory for healthcare providers and for MedPro. The rules were created to protect public safety and they are to be followed with no exceptions.

MedPro Disposal has worked with doctors and medical administrators across America and listened to their concerns about working efficiently and effectively in a rapidly changing and increasingly regulated industry. We have responded with the MedPro Advantage:

Cost – Doctors have been inundated with increased costs due in part to increased paperwork and regulations. They have asked us to streamline invoicing, pick-ups and customer service.

Every MedPro customer receives a pick-plan that is “right-sized” for their individual needs. If they need 4 pick-ups per month, we don’t schedule 5, or 3. We also try to congregate pick-ups in the same geographic area with other facilities and on the same days. This is common-sense streamlining that saves us time and money and we pass those savings on to customers. We are a very cost-conscious company.

MedPro invoices are simple and can be viewed and paid online. The medical community asked us for such a system and we responded.

Training – A unique and very valuable benefit doctors asked us for is an online training platform to help their personnel stay compliant and safe. MedPro responded with our Online Safety Compliance Portal, a secure, cloud-based platform with a wealth of information and training modules related to OSHA, HIPPA, HazCom, ICD 10 rules and conversion codes. Safety audits are part of the system, as are certifications. Fire prevention, exposure control, emergency preparedness, even information on how to prepare for onsite OSHA inspections. It’s all there for our customers.

Customer Support – Doctors and nurses have no time to hold on the phone and wait to push a button for a computer-generated robot voice. MedPro Medical Waste Disposal Little Rock, AR created a new and important position within our company, the Dedicate Customer Advocate. This is a real person who is introduced to our every customer on day one of our service. The customer advocate assumes ownership of customer accounts and is responsible for a delivering a satisfactory resolution to every question, concern, compliment, or complaint. “The buck stops here” is the motto for our dedicated advocates.

Extra Help – We are more than a pick-up service. MedPro acts as a consultative partner to our customers to lend our expertise and knowledge base whenever possible. We are happy to supply printed material and posters for display in offices and labs. “What goes in the red bag, and what doesn’t” and reminders about proper handling of needles can make medical facilities more efficient and safer.

Little Rock is a vibrant and healthy city because of the dedication of people who work in schools, hospitals, clinics, doctor’s offices, and support industries who come together as a team. MedPro is proud to be a member of that team and contribute.